"Just a note to let you know how pleased I am with the result of your fantastic work to my teeth. I was a little uneasy about going ahead with the treatment but I am so pleased with the results. It was an excellent procedure that you and your team performed and I thank you all very much indeed.
"
K.H. - Portsmouth, Hampshire
Our Practice
Appointments
In order that we run your time and ours as efficiently as possible, we operate by appointment only. In the event of an emergency we will treat regular established patients on the same day and new patients as soon as we can without inconveniencing our committed patients. Either way we do request that you telephone us first. We make every effort to keep our appointment with you as prompt as possible. Occasionally there may be a short delay, but in the case of a long delay due to unforeseen circumstances, we will attempt to notify you in advance.
We understand that unusual circumstances may make it necessary for you to postpone a visit. If so we ask that you give us two full working days notice so that we may schedule another patient. Broken appointments and last minute cancellations are extremely costly for us and we make every endeavour to keep your costs down. We require advance payments for all visits of a half hour or longer. This is credited to your treatment unless you cancel or postpone the visit with less than the required time.
Continuing Care
Dental treatment given on a sporadic basis is little better than no treatment at all. It’s only with regular healthcare reviews and maintenance that we can assure you of optimal oral health. We will advise at what interval you will benefit from seeing Paula and/or one of our hygienists. We firmly believe that regular maintenance is essential for a healthy mouth. We will ensure that you never leave without your next visit reserved with us. If it is not then we will be persistent in contacting you.
If you do not share our enthusiasm for regular recall appointments, perhaps we are not the practice for you. We do not feel the same obligation to patients who seek help in a crisis as we do to those who are committed to regular dental maintenance which keeps their lifetime dentistry and thus costs to a minimum.
