"I am writing to you and your team to thank you for giving me the most amazing smile. It is better than I could ever have imagined. The whole process from start to finish was pain free and because of you and your wonderful team – very relaxing and almost enjoyable. Before I used to hide my teeth if at all possible – whereas now I can’t stop smiling.
"
L.F. - Yeovil Somerset
Your First Visit
This could be a consultation with Sarah, our treatment co-ordinator, or it may be your first visit to see Paula.
If it’s to see Paula, we will evaluate your medical and dental histories, discuss your desires for your dental health and what you expect from us. We will do a thorough examination of the jaw joints, muscles driving the jaws, the soft tissues including an oral cancer check and finally your teeth.. We will gather all our records – any necessary x-rays and photographs will be taken. Depending on your needs we may require further tests, such as models of your mouth and other more specialised x-rays. Arrangements will be made for these if they are needed and you agree.
We will also arrange any necessary visits to our hygienist or Paula for treatment of gum problems. Only when your oral condition has been thoroughly evaluated and your desires and expectations understood, can we intelligently begin any dental treatment (besides any emergency treatment that may be necessary).
Before any treatment is undertaken, you may have had another consultation (if there was not enough time at the first visit or we needed more records) to discuss the various options of treatment and the investment involved. We will provide you with all options of treatment and the advantages and disadvantages of each, so that you can make a fully informed choice to accept all, part of or none of the treatment that we offer you. You will also receive a written treatment plan with a detailed estimate of costs. The fees calculated will be honoured for 3 months.
When you decide to embark on your bespoke plan, Sarah, out treatment co-ordinator, will be your port of call. She will be able to answer or find out the answer to any questions you might have, ensuring that you are completely satisfied with your decision at all times.
